UX, User Experience, Design, Interaction, HCI, UI, Interaction Design, Information Architecture, Data, Uncertainty, Risk, Visualization, Visual Analytics, Rapid Iterative Testing and Evaluation (RITE) Design, Persona, Use Case, Wireframes, Fidelity Prototypes, User Workflows, Storyboards, Usability, Interaction Evaluation, Experimental Design, Research Methodology Formative, Summative, User Research, Knowledge Elicitation, Subject Matter Experts, Individual Interviews, Group Interviews, Ethnographic Observation, Contextual Inquiry, Expert Review, Heuristic Evaluation, Desktop, Mobile, Agnostic platforms, SCRUM Methodology, Agile, Requirements Definition, Managing Client Relationships, Presentation Findings, Report Writing
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About Me

I am a UX Designer and Researcher with a background in Human Factors and Product Design.

 

 

I provide expertise in designing intuitive User Interfaces and User Experiences in a fast-paced design environment. I am currently leading both UX research and design projects with various in topics such as usability, performance measurement and assessment, real-time decision support, trend analysis, visual analytics, and information visualization. I have gained extensive experience in designing intuitive interactions in complex systems from start to finish by employing an iterative approach. I have presented my work at various Human Factors conferences, and have earned several design patents throughout my academic and professional career.

 

I hold a Masters in Human Factors Engineering Psychology from Tufts University and Bachelor degrees in Product Design and Mechanical Engineering.

 

Technology should create great experiences by being usable, beautiful, and accessible. More than what a design looks and feels like, it should empathize with people in order to help solve their problems.
Areas of Expertise

  • UX / UI / Interaction Design
  • Information Architecture
  • Data, Uncertainty, and Risk
    Visualization, Visual Analytics
  • Rapid Iterative Testing and
    Evaluation (RITE) Design
  • Persona and Use Case Design
  • Low (wireframes) to High (pixel-
    perfect) Fidelity Prototyping
  • User Workflows and Storyboards
  • Usability & Interaction Evaluation

 

 

  • Experimental Design and
    Research Methodology
  • Formative and Summative
    User Research
  • Knowledge Elicitation with
    Subject Matter Experts
  • Individual and Group Interviews
  • Ethnographic Observation
  • Contextual Inquiry
  • Expert Review
  • Heuristic Evaluation

 

 

  • Designing for Desktop, Mobile,
    and Agnostic platforms
  • SCRUM Methodology in an
    Agile Environment
  • Requirements Definition
  • Managing Client Relationships
  • Presentation of Designs and
    Findings, Report Writing
  • Mentorship of Junior Staff
  • Animation & Motion Graphics
  • Proposal Writing

Creative Software Packages

  • Adobe Creative Suite
  • Illustrator
  • Photoshop
  • Fireworks
  • After Effects
  • Premiere Pro

  • Prototyping Packages
  • Omnigraffile
  • Baslamiq
  • Visio
  • InVision
  • Axure

  • Functional Prototyping
  • HTML5
  • CSS3

  • Microsoft Office Suite
  • Word
  • Excel
  • Powerpoint
  • Outlook

Design Patents

  • “Systems and Methods to React to Environmental Input.” Application No. 13/674,429, US Patent: 20130124076 A1, Aptima, Inc. (2013)
  • “Height Adjustable Workstation.” Application No. 12/070,628, Publication Date: 2009-08-20, US Patent: 20090206047, Raytheon Company (2009)
  • “Soft-Bodies Colonoscopy Robot.” Tufts University (2009) (In-Process)

Professional Affiliations

  • Active member of several Human Factors design communities in Boston, including:
    • New England Chapter of Human Factors and Ergonomics Society (NE-HFES)
    • Boston Computer-Human Interaction Society (Boston-CHI)
    • Boston Data Visualization Meetup Group (DataViz)
  • Served on the Host Committee for the Human Factors and Ergonomics Society (HFES) in 2012

Publications, Posters & Presentations

  • Zack, L., Chang, A. (2015) Take your pills: How the internet of things brings both potential gains and risks to disruptive healthcare and what UX design can do to help. Presented at HFES Healthcare Symposium, 26-29 April 2015, Baltimore, MD.
  • Chang, A., Bruni, S. (2012). Bringing Designers and Pilots Together: the Evaluation of a NextGen Flight Deck Display using a Heuristic Evaluation and a Cognitive Walkthrough. Proceedings of the Human Factors and Ergonomics Society 2012 Conference, Boston, MA.
  • Chang, A., Bruni, S. (2012). Designing an adaptive flight deck display for trajectory-based operations in NextGen. Presentation at the the 4th International Conference on Applied Human Factors and Ergonomics (AHFE), 21-25 July 2012, San Francisco, CA.
  • Chang, A., Bruni, S., Carlin, A., Swanson, L., & Pratt, S. (2012). Designing an adaptive flight deck display for trajectory-based operations in NextGen. Proceedings of the 4th International Conference on Applied Human Factors and Ergonomics (AHFE), San Francisco, CA.
  • Pfautz, S., Chang, A., Jones, E., Ganberg, G., Diedrich, F., Scerri, P., Brooks, N., & Steed, R. (2012). Adaptive Decision-making for Distributed Assets (ADDA). In Proceedings of the 21st Behavior Representation in Modeling Simulation Conference (pp. 215-216).
  • Alexander, A., Chang, A., Saffell, T. N., Alaverdi, O., Carlin, A. S., Durkee, K., Galster, S. M., Geiselmen, E., Latorella, K., Wickens, C. D., & Schurr, N. (in press). ALARMS: ALerting And Reasoning Management System. NASA.
  • Saffell, T. N., Alexander, A. L, Chang, A., Carlin, A., & Schurr, N. (2011). An integrated alerting and notification system utilizing stages of automation and uncertainty visualization. Proceedings of the 16th International Symposium of Aviation Psychology, Dayton, OH: Wright State University.
  • Schurr, N., Saffell, T. N., Carlin, A., Chang, A., & Alexander, A. (2011). ALerting and Reasoning Management System (ALARMS). Poster presented at the NASA Aviation Technical Information Meeting, St. Louis, MO: NASA.
  • Alexander, A. L., Chang, A., Saffell, T. N. & Schurr, N. (2010, July). Work domain analysis to support flight deck integrated alerting and notification. Poster presented at the Proceedings of the Applied Human Factors and Ergonomics Society International Meeting, Miami, Florida.
  • Chang, A., (2009). Design of a Next-Generation Soft-Bodied Robot for Colonoscopy Using Human Factors Principles. Tufts University (Master’s Thesis). Retrieved from Dissertations and Theses database. (UMO Publication No. 1469969). http://gradworks.umi.com/14/69/1469969.html